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RETURN AND EXCHANGE POLICY
Unopened spirits may be returned for a full refund. Defective wines, spirits, may be exchanged for items of equal or greater value (subject to the restrictions below):
Nolita Wine Merchants accepts returns on unopened bottles of spirits. You may return them, along with your original sales receipt, for a full refund within 30 days of purchase.
We believe that proper storage is crucial to the quality of wines and since we cannot control how items are stored after they leave our store, we do not issue refunds for wines.
Nolita Wine Merchants stands behind all the wines and spirits we sell. If you open a bottle and find that it is defective, we will gladly exchange it for a bottle of equal or greater value. If you exchange an item for one of greater value, you will be asked to provide the retail price difference, along with any applicable taxes, at the time of the exchange. We do not issue store credit.
Since we cannot control how bottles are stored once they leave our possession, we will only accept bottles for exchange within 5 days of purchase. Items to be returned are subject to evaluation by our staff, and must be accompanied by your original sales receipt.
How to Return/Exchange Items?
Bring your items back to Nolita Wine Merchants within 30 days of purchase for spirits and 5 days for wine, along with your original sales receipt.
How We Issue Refunds and Exchanges?
Defective items may be exchanged for items of equal or greater value. Refunds on returned spirits will be issued in the original form of payment or in cash.